Terms & Conditions
Terms and Conditions
Last updated: November 10, 2024
Effective Date: [10.11.2024]
Welcome to Margo Digital Marketing Solutions Inc. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Service Offering
Margo Digital Marketing Solutions Inc. offers a variety of digital marketing services, including but not limited to website development, search engine optimization (SEO), website maintenance, social media management, and paid advertising (PPC). Our services are available as:
- One-Time Projects: Services like website development and branding are billed as a one-time payment.
- Subscription Services: Ongoing services such as SEO and website maintenance are offered as monthly or quarterly packages.
- Coaching Packages: Short-term packages like SEO boosters are available for a minimum duration of three months.
2. Payment Terms
- One-Time Projects: A deposit of 60% of the total project cost is required upfront. The remaining 40% is due upon full delivery of the project.
- Subscription Services: Payment for subscription services is collected upfront on a monthly or quarterly basis, depending on the chosen package.
- Refund Policy: All payments are non-refundable unless Margo Digital Marketing Solutions Inc. fails to deliver the agreed services due to technical issues. In such cases, we will issue a full or partial refund based on the specific circumstances and services delivered.
3. User Obligations
To successfully provide our services, clients are required to:
- Provide full administrative access to necessary accounts, including but not limited to domain hosting, Google Ads, Meta Business, GTM accounts, and other relevant platforms.
- Supply any required content, images, or other materials needed for project completion.
Failure to provide the required access or materials may result in delays. Margo Digital Marketing Solutions Inc. is not responsible for any delays caused by the client’s failure to meet these obligations.
4. Project Timelines and Delivery
- Estimated Timelines: Project timelines and estimated delivery dates are outlined in the official proposal and contract sent to the client before payment.
- Revisions and Delays: We will adhere to the provided timelines unless delays are caused by the client’s inability to provide necessary access or content. In such cases, the client will be notified, and the project timeline will be adjusted accordingly.
- No Guaranteed Outcomes: While we do not guarantee specific results (e.g., search rankings, sales increase), we guarantee measurable improvements in your website’s performance, traffic, or overall metrics based on the agreed services. Reports will be provided at the end of each month for evaluation.
5. Disclaimers and Limitation of Liability
- No Guaranteed Results: While Margo Digital Marketing Solutions Inc. aims to improve website performance and online visibility, we do not guarantee specific results such as increased revenue, sales, or lead generation, as these are influenced by multiple external factors, including market conditions, client-side actions, and consumer behavior.
- Income Disclaimer: We are not responsible for any changes or impacts on the client’s income, sales, or profitability before, during, or after our services. The financial outcomes are dependent on various factors beyond our control, which are managed directly by the client or affected by external market conditions. Our role is to provide digital marketing and optimization services, but the ultimate business results depend on the client’s overall strategy and actions.
- Liability for Issues: If any technical issues arise due to our services, we will offer a refund for that specific service. However, if issues stem from third-party providers (e.g., hosting, Google Ads, Meta Business), Margo Digital Marketing Solutions Inc. does not accept liability. We will assist in resolving such issues, but additional charges may apply for extended support.
6. Intellectual Property Rights
- All digital assets, including website code, design, and content created during our services, are transferred to the client upon full payment. Clients hold full ownership of these assets once the project is completed and paid in full.
7. Termination of Service
- Non-Payment: Services will be terminated immediately if the client fails to make the required payment by the due date.
- Client Delays: If the client fails to provide the necessary access or materials, Margo Digital Marketing Solutions Inc. is not liable for delays or non-performance of the service. No refund will be issued for delays caused by the client.
- Cancellation Policy: Clients may cancel their subscription services through their client dashboard on our website. If the subscription is canceled before the next billing cycle, services will not be renewed for the following month. If canceled after payment, the client will receive services until the end of the current billing period, and no refund will be issued for that month.
8. Data Privacy and Security
- Data Collection: We collect basic personal information, including name, email, phone number, and billing address, to process your orders and provide services. For more details on how we handle your data, please refer to our Privacy Policy.
- Data Security: Our website uses SSL encryption to safeguard your data. We also implement other reasonable security measures to protect personal information.
9. Jurisdiction and Governing Law
- These Terms and Conditions are governed by the laws of Ontario, Canada. Any legal disputes arising from the use of our services will be resolved under Ontario’s legal framework.
10. Amendments and Updates
- Margo Digital Marketing Solutions Inc. reserves the right to update these Terms and Conditions at any time. The latest version will be posted on our website, and significant changes will be highlighted via a notice bar on all pages for a duration of 90 days.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: [email protected]
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.